Last Updated: January 23, 2026
This Privacy Policy describes how nestwoodhome.com (the "Site", "we", "us", or "our") collects, uses, and discloses your personal information when you visit our website, use our services, make a purchase on nestwoodhome.com, or otherwise communicate with us through the Site (collectively, the "Services").
In this Privacy Policy, "you" and "your" refer to the user of the Services, whether you are a customer, a website visitor, or another individual whose information has been collected in accordance with this policy. Please read this document carefully.
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons. Any updated version will be posted on the website, the "Last Updated" date will be adjusted accordingly, and any additional measures required by law will be taken.
To provide our Services, we collect personal data about you from various sources. The information we collect and use varies depending on how you interact with us. In addition to the specific purposes mentioned below, this information may also be used to communicate with you, improve our Services, comply with legal obligations, enforce our terms of service, and protect the rights of our users or third parties.
The type of personal data we collect depends on your interaction with our Site. "Personal data" refers to information that identifies, relates to, describes, or can reasonably be linked to you.
Contact details: Name, address, phone number, and e-mail address.
Order information: Name, billing address, shipping address, payment confirmation, e-mail address, and phone number.
Account information: Username, password, security questions, and other security-related data.
Customer support: Information you provide when contacting us (e.g., via a message through the Services).
We may automatically collect information about your interaction with the Services using cookies, pixels, and similar technologies:
Device information and browser type.
Network connection and IP address.
Details on how you navigate our Site and use your account.
We may receive information from:
Service providers: Companies that support our Site, such as Shopify.
Payment processors: Who collect payment details (bank info, credit/debit card details, billing address) to fulfill orders.
Online tracking: Third parties collecting info via pixels, web beacons, and cookies when you interact with our ads or e-mails.
Provision of Services: To process payments, fulfill orders, send notifications, manage your account, and handle returns/exchanges.
Marketing and Advertising: To send promotional e-mails or SMS and display personalized ads. If you live in the EEA, this is based on our legitimate interest (Art. 6(1)(f) GDPR).
Security and Fraud Prevention: To detect and prevent fraudulent or malicious activity. You are responsible for keeping your login credentials confidential.
Communication: To provide customer support and maintain our business relationship.
Like most websites, we use cookies to improve the user experience and analyze traffic. Most browsers automatically accept cookies, but you can adjust your settings to block or delete them. Note that blocking cookies may affect the functionality of the Services.
We may disclose your data to third parties in certain circumstances:
Service providers: For IT services, payment processing, data analysis, and logistics.
Business partners: For advertising and marketing purposes.
Legal obligations: In the context of a merger, bankruptcy, or to protect our legal rights.
Our Site may contain links to third-party websites. We are not responsible for their privacy policies or security. We recommend reviewing the policies of any site you visit.
The Services are not intended for children. We do not knowingly collect data from individuals under the age of 16. If you believe your child has provided us with data, please contact us.
Depending on your location, you may have the following rights:
Right of access and rectification.
Right to erasure ("Right to be forgotten").
Right to data portability.
Right to object to or restrict processing.
Right to withdraw consent.
To exercise these rights, please contact us using the details below.
If you have any questions about our privacy practices or this policy, please reach out to us:
Store Name: NestWoodHome
Company Name: Rvs E-comm B.V.
Chamber of Commerce (KvK) Number: 97837180
E-mail: info@nestwoodhome.com
Phone: +44 7988 578044
Address: Koperslager 19, 2631 RK Nootdorp, Netherlands
Customer Service Hours:
Monday to Friday: 8:00 am – 7:00 pm (UK Time)
Saturday: 8:00 am – 5:00 pm (UK Time)
We aim to respond to your inquiry within 24 hours.